Returns & Exchanges
At Magicbox, we want your style to be a perfect fit, which is why we offer hassle-free returns on all fashion items within 30 days of delivery. Ensure all items are unworn and retain their original tags to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items in their packaging, ensuring all Magicbox garment tags are attached and the items are in their original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
